Lennox Senior Sales Engineer- Heatcraft in Fall River, Massachusetts
Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.
Beginning over a century ago, Lennox International has built a strong heritage of Innovation and Responsibility. Our position as an innovation leader continually inspires us to promote more efficient energy use and a healthier environment through our product operations. Our engaged and diverse workforce is committed to providing climate control solutions that provide the most value and comfort for our customers.
We are proud to have instilled a shared sense of responsibility and commitment among our approximately 10,000 employees located throughout North America, South America, Europe, Asia, and Australia.
Heatcraft Worldwide Refrigeration is a long-standing leader in the world of commercial refrigeration, providing climate-control solutions to customers in more than 70 countries. Their state-of-the-art manufacturing facilities in the cities of Stone Mountain, Columbus and Tifton, Georgia, produce evaporators, condensers, compressor racks, merchandise display cases and other top-quality refrigeration products for their six market-leading brands: Bohn, Larkin, Climate Control, Chandler, Kysor/Warren and InterLink. Heatcraft products are primarily used to preserve food and other perishables in supermarkets, convenience stores, restaurants, warehouses and distribution centers, in addition to other applications such as data centers, pharmaceutical and industrial process cooling.
This senior sales engineer develops new prospects and interacts with existing customers to increase the sales of refrigeration products and services by developing business with key or named accounts. In addition to leading dedicated account teams as needed, the engineer may also coach and mentor less experienced sales representatives.
Duties include, but are not limited to:
Perform box load calculations and select the correct products or assist customers in making product selections based on customer needs, product specifications and applicable regulations.
Negotiate prices, terms of sale and service agreements.
Ensure high post-sales satisfaction by facilitating positive, long-term relationships and high potential for repeat business with customers.
Set account and territory plans on an annual, quarterly and monthly basis.
Requires a bachelor's degree or an equivalent combination of education and experience. Requires at least 5 years related experience.
Requires expert abilities with building relationships, listening, persuading, negotiating and managing time. Has expert knowledge of box load calculation and refrigeration equipment selection. Requires knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Knows principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Effective at written and verbal communication. Requires substantial industry and product knowledge. Must be able to use Microsoft Office and Customer Relationship Management software.
Requisition # 2019-18126
Shift / Hours Regular
Lennox International is an Equal Opportunity Employer and supports a diverse, inclusive work environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, transgender status, sexual orientation, national origin, genetics, disability, age, or veteran status.
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